Use it for questions about a report, billing, cancelling, deleting your account, or anything else. If you are signed in, the Ask about this button on any card in your report sends us the exact finding you are looking at, so you do not have to describe it.
What helps us answer faster
- The web address of the site the question is about.
- If it is about a report, a link to it. Every report has its own address.
- If it is about a payment, the email address you signed in with. Never send card details by email.
Found a problem with vibeship.eu itself?
We test other people's sites for a living, so we take reports about our own seriously. Send what you found to the same address, and we will confirm within one business day and tell you what we did about it. Please do not test against other customers' data or try to disrupt the service. See how we keep your data safe.
Postal address
Marc Arndt
Berghalde 96, 69126 Heidelberg, Germany